Horrible. Carolyn was our property manager for 3 years. She never once called us first to report a problem. Whenever there was a late payment or damage to the house we had to contact her to figure out what was going on. Last year, she rented our house to someone without doing a background check. They had pages of evictions, small claims, and domestic abuse cases. About every other week, I had complaints about trash build up, loose dogs, animal breeding, and feeling unsafe. We had many months of late rent or partial rents. We told her continously that we needed the electric in their name, but it was never transferred over, leaving us with $300 or more electric bills. When they finally left (after months of us asking her to evict), they left trash everywhere and so much damage. The whole time, she told us the house was clean and ready to be sold. I have so many pictures of our family home that make me want to cry. It looks like a foreclosed building. It seems like she takes advantage of landlords who live out of state. There are other reviews that state much the same. Stay sway.

I\\'m a former service member and I trusted my property to Carolyn Deyoung. I\\'ve regretted that decision every day. 1. The deposit for my tenants never went to repairing my home. I found out months later, the carpet was destroyed, there were holes in the wall, and animal urine in the crawl space. - She LIED and told me those were fixed when they never were. 2. She never worked to sell my home when I gave her the opportunity. I own a nice home in Eagle River. In 4 months she couldn\\'t sell the house. - In the 4 months, she had 1 open house. - No signs or Flyers - Used old pictures from 2012, when I purchased the home. When I switched Realtors I found out all of this out. Being an out of state home owner is difficult, but Honesty is not something I should have to worry about. My new Realtor provided me pictures of my property and I wanted to cry. My home was destroyed and she told me my property was in great shape. She screwed me over and I\\'m out THOUSANDS of dollars. AVOID THIS WOMAN AT ALL COST!!

Carolyn rented out my house for a year and was in constant communication and advocated for me when the renters had moved out! Getting my house it great condition to move back in ! Thank you Carolyn.

Used her for property management, and it was the worst experience ever. We moved thousands of miles away, and were trusting her to oversee that our home was cared for properly. She wrote the lease incorrectly (which ended up costing us in appliance repair when W/D maintenance was not to be included in the lease, but she forgot). She did not ensure the tenants were filling the oil tank as agreed in the lease (of course they ran out of fuel when the lease stated they were to put $150 per month of oil in the tank and show receipt to prove they had done so). My very cute landscaped yard is full of poop and over grown to the point you can\\'t see any of my flower beds (hundreds of hours of work!!!!). It looks like the house was abandoned for two years for the lack of yard maintenance. Our personal property (appliances and stuff we stored in the basement) was stolen. It would take repeated calls to get her to call us back. We were never able to get onto the website to see what was deducted from the rent when if was short despite having asked her for access to the site numerous times. And the list goes on..... Avoid this woman at all cost!!!!!!!!